Health and Safety policy
Health and Safety Policy for Man with Van Crofton Park
Man with Van Crofton Park is committed to providing a safe and healthy working environment for our employees, subcontractors, customers, and members of the public who may be affected by our removal and transport activities. This Health and Safety policy sets out our approach to managing risk and promoting safe working practices across all moves, collections, deliveries, and related services.
Our Health and Safety Commitment
We recognise that health and safety is a fundamental part of offering a reliable man and van and removal service. Our objectives are to prevent injury, protect property, and minimise disruption or harm during every job we undertake. We aim to continually improve our health and safety performance through planning, training, supervision, and regular review of our procedures.
Legal Responsibilities
Man with Van Crofton Park complies with all relevant health and safety legislation and recognised industry standards that apply to removal and transport operations. We take reasonable steps to ensure that our practices meet or exceed these requirements, and we expect the same level of responsibility from anyone working with or on behalf of our business.
Management of Risk
We identify and manage risks associated with lifting and carrying, driving and vehicle operations, use of equipment, access to properties, and handling of customer belongings. Before or at the start of each job, we consider the working environment, access routes, parking arrangements, and any special risks such as heavy items, fragile goods, or restricted spaces.
>Where significant risks are identified, our team will discuss them with the customer and agree appropriate control measures. This may include using additional staff, specialist equipment, or adjusting the planned method of work to ensure it can be carried out safely.
Safe Manual Handling
Manual handling is central to our removal work, and we take particular care to prevent injury from lifting and carrying. Our team members are instructed to use correct lifting techniques, to avoid sudden or unnecessary strain, and to ask for assistance when moving large or heavy items.
Where necessary and reasonably practicable, we use handling aids such as trolleys and skates to move bulky or heavy goods. Items that are too large, awkward, or heavy to be moved safely by our available team will not be lifted until a safe solution is agreed, which may include additional manpower or changes to the planned route.
Vehicle and Driving Safety
Our vehicles are essential to the safe delivery of our services. We keep our vans well maintained and roadworthy, and we conduct regular checks on tyres, brakes, lights, and load areas. Any defects identified are reported promptly and rectified before the vehicle is used for work.
Drivers are expected to obey all road traffic laws, drive courteously, and plan routes to reduce unnecessary risk. Loads are secured within the vehicle to prevent movement that could cause damage or create hazards when doors are opened. We do not tolerate driving under the influence of alcohol, drugs, or any substance that may impair safe driving.
Safe Loading and Unloading
Loading and unloading activities are planned to minimise risk to staff, customers, and the public. We aim to park in a safe, legal location that provides stable footing and reduces the need to carry items over long distances. When possible, we avoid blocking access routes or emergency exits.
Items are loaded systematically to reduce the risk of falling goods and to protect fragile belongings. We take care when opening vehicle doors and tailgates, particularly when the load area is full, and we keep customers and bystanders clear of potential danger zones.
Customer Premises and Public Safety
We respect the safety of customers and the public at all times. During moves, we aim to keep access routes clear and trip hazards to a minimum. Where necessary, we will ask customers and any visitors to keep away from active lifting areas and vehicle loading zones.
We take reasonable care to avoid damage to property, fixtures, and fittings. If we identify unsafe conditions at a property, such as unstable staircases, loose flooring, or inadequate lighting, we will discuss this with the customer and agree how to proceed safely.
Staff Training and Competence
We recognise that competent staff are key to safe removals. We provide guidance to our team on manual handling, safe lifting, use of moving equipment, vehicle safety, and customer care. We ensure that new staff are supervised until they are familiar with our safety procedures and working methods.
Ongoing awareness and refresher training are provided as needed, particularly when there are changes to our equipment, vehicles, or services.
Reporting Incidents and Near Misses
We encourage the reporting of all accidents, incidents, damage, and near misses, no matter how minor they may appear. This information helps us to understand where things can go wrong and to take action to prevent recurrence.
Where appropriate, we will investigate incidents to identify root causes and implement corrective measures, which may include changes to procedures, additional training, or improvements to equipment.
Cooperation with Customers and Third Parties
Effective health and safety management depends on good communication and cooperation. We ask our customers to provide clear information about access, parking, and any special risks before the job begins. We also ask that children and pets are kept away from moving operations and vehicle loading areas during the job.
When working alongside other contractors or in shared premises, we cooperate to coordinate our activities and minimise risk to all parties.
Monitoring and Review
This Health and Safety policy is reviewed periodically and whenever there are significant changes to our work activities, legal obligations, or organisational structure. We assess the effectiveness of our arrangements using feedback from staff and customers, incident reports, and observations from day to day operations.
Man with Van Crofton Park is committed to maintaining high standards of health and safety across all our removal and transport services and to continually improving the way we protect people, property, and the environment in which we work.
